Privacy Policy
SMART KEY WRISTBANDS, S. A. DE C. V. , with its registered address at Calle Segunda, Supermanzana 301, Manzana 4, Lote 5, Unidad 501, Central de Abastos, Cancún, Quintana Roo, 77560, is responsible for the use and protection of your personal data and informs you of the following:
PURPOSES OF PROCESSING
Any collection and storage of personal data carried out by SMART KEY WRISTBANDS, S. A. DE C. V.is exclusively for the personal use of the data subject and is not intended for disclosure or commercial use.
The personal data collected from the data subject will be used for the purposes necessary for the service you request, namely:
- To fulfill identification or accreditation requirements for commercial acts or procedures.
We will not use your personal information for purposes other than those stated, nor will we use sensitive personal data (such as ideological data; data regarding political opinions; trade union membership; health data; data concerning sex life; or data regarding ethnic or racial origin).
PERSONAL DATA
To carry out the purposes described in this privacy notice, the following personal data may be used:
- Identification data; contact data; employment data; academic data; financial or asset-related data; biometric data.
TRANSFER OF PERSONAL DATA
Please be advised that your personal data may be shared with parties involved in your commercial or legal transactions, as well as with government agencies, prosecutor's offices, courts, or public entities, when necessary to fulfill legal or contractual obligations.
Outside of these instances, we will request your express consent before transferring your data to third parties, in accordance with Articles 35 and 36 of the Federal Law on the Protection of Personal Data Held by Private Parties.
ARCO RIGHTS
You have the right to know what personal data we hold about you (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request that we remove it from our records or databases (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These are known as ARCO rights.
To exercise any of your ARCO rights, you may submit a request via email to help@billtag.com .
Your request must include: your full name and contact information, documents verifying your identity, a clear description of the data you wish to access, rectify, cancel, or object to, and any other information that may assist in locating your records.
Response times are as follows: up to 20 days to notify you of the decision, and an additional 15 days to implement it, as required by law.
WITHDRAWAL OF CONSENT
You may withdraw the consent you have previously granted us for the processing of your personal data. To do so, please send a request to the following email address: help@billtag.com .
Please note that we may not be able to fulfill your request or immediately cease processing your data in all cases, as we may be required by law to continue processing your personal information. Additionally, please be aware that for certain purposes, revoking your consent may mean we can no longer provide the requested service or may result in the termination of our relationship, which you may also initiate by sending a message to help@billtag.com .
LIMITING THE USE OR DISCLOSURE OF DATA
To limit the use and disclosure of your personal information, we offer the option to register for our exclusion list. This is a free database designed to record individuals who do not wish for their information to be processed by us for marketing, advertising, or commercial prospecting purposes. You may request this via email at help@billtag.com .
SECURITY MEASURES AND BREACH NOTIFICATION
SMART KEY WRISTBANDS, S. A. DE C. V.maintains administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. In the event of a security breach that significantly affects your property or moral rights, you will be notified immediately so that you may take the appropriate measures.
CHANGES TO THE PRIVACY NOTICE
This privacy notice may be modified, changed, or updated due to new legal requirements, our own service needs, our privacy practices, changes in our business model, or other reasons.
We are committed to keeping you informed about any changes to this privacy notice via help@billtag.com or through help@billtag.com .
Last updated: October 8, 2025.