Privacy Notice
SMART KEY WRISTBANDS, S. A. DE C. V., located at Calle Segunda, Supermanzana 301, Manzana 4, Lote 5, Unit 501, Central de Abastos, Cancún, Quintana Roo, 77560, is responsible for the use and protection of your personal data and hereby informs you of the following:
PURPOSES OF DATA PROCESSING
The collection and storage of personal data by SMART KEY WRISTBANDS, S. A. DE C. V. is intended solely for the personal use of the data owner and without any commercial disclosure or exploitation purposes.
The personal data collected from the owner will be used for the necessary purposes related to the service requested, namely:
- To fulfill identification or accreditation requirements in commercial or legal procedures.
We will not use your personal information for purposes other than those stated above, nor will we process sensitive personal data (such as ideological, political, union affiliation, health, sexual life, or ethnic origin data).
PERSONAL DATA
To fulfill the purposes described in this privacy notice, we may use the following personal data:
- Identification data; contact data; employment data; academic data; financial or property data; biometric data.
TRANSFER OF PERSONAL DATA
Your personal data may be shared with individuals or entities with whom you engage in commercial or legal acts, as well as with government agencies, prosecutor offices, courts, or public institutions when necessary to comply with legal or contractual obligations.
Outside of these cases, your express consent will be required to transfer your data to third parties, in accordance with Articles 35 and 36 of the Federal Law on the Protection of Personal Data Held by Private Parties.
ARCO RIGHTS
You have the right to know what personal data we hold about you (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request that we delete it from our records or databases (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are collectively known as ARCO rights.
To exercise any of your ARCO rights, you may send your request via email to help@billtag.com.
Your request must include: your full name and contact method, documents proving your identity, a clear description of the data you wish to access, rectify, cancel, or oppose, and any other information that helps locate the data.
Response timeframes: up to 20 business days to communicate the decision taken and, if applicable, an additional 15 business days to make it effective, in accordance with the law.
REVOCATION OF CONSENT
You may revoke your consent previously granted for the processing of your personal data by sending a request to help@billtag.com.
Please note that in some cases we may not be able to process your request or immediately stop the use of your data, as certain legal obligations may require continued processing. Revocation of consent may also affect our ability to provide the service you requested or result in the termination of our relationship.
LIMITATION OF USE OR DISCLOSURE OF DATA
To limit the use or disclosure of your personal information, you may request registration in our exclusion list, a database that records, free of charge, individuals who do not wish their data to be used for marketing, advertising, or commercial prospecting purposes. Requests can be sent to help@billtag.com.
SECURITY MEASURES AND DATA BREACH NOTIFICATION
SMART KEY WRISTBANDS, S. A. DE C. V. maintains administrative, technical, and physical security measures to protect your personal data from damage, loss, alteration, destruction, or unauthorized use, access, or processing. In the event of a security breach that significantly affects your moral or financial rights, you will be notified immediately so that you can take appropriate measures.
CHANGES TO THIS PRIVACY NOTICE
This privacy notice may be modified, updated, or changed due to new legal requirements, our own needs arising from the services we offer, our privacy practices, changes in our business model, or other reasons.
We are committed to keeping you informed about any changes to this privacy notice through help@billtag.com.
Last updated: October 8th, 2025.